What French learning services does Nordic French Academy offer?

Nordic French Academy offers French courses and French classes designed for learners at different stages, from beginners to more advanced students. The focus is on practical language use, with lessons that can include speaking, listening, reading, and writing depending on the course format.

What is typically included in a French class or course?

A French class usually includes structured instruction, guided practice, and activities that help students build vocabulary, grammar, and everyday conversation skills. Depending on the course, learners may also receive exercises, learning materials, and opportunities to practice French in a supportive class setting.

How is pricing usually set for French courses at Nordic French Academy?

Pricing is typically based on the type of French course, the class format, and how many students are included. Private French classes often cost more than group options, while in-person and online sessions can also be priced differently depending on the schedule and lesson length.

What can affect the final quote for French classes?

Several factors can change the final quote, including the course level, the number of lessons, and whether the classes are one-on-one or for a group. Any custom learning goals, special scheduling needs, or tailored French course materials may also affect the overall cost.

How can I contact Nordic French Academy to get started with French classes?

You can reach out through the contact form, email, or phone if those options are listed on our website. Once you send a message, we usually reply with the next steps and help you choose a French course that fits your goals and schedule.

Terms of Service for Nordic Language Learning Inc.

Effective Date: September 17, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the language learning services, website, booking systems, communications, and related offerings provided by Nordic Language Learning Inc. (“Nordic Language Learning Inc.,” “we,” “us,” or “our”). By accessing, booking, purchasing, or using any of our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

These Terms constitute a legally binding agreement between you and Nordic Language Learning Inc. If you are using our services on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.

Our services are provided in Canada and are intended to comply with applicable Canadian laws, including applicable federal and Ontario consumer, privacy, and commercial laws, as they may apply to our business operations.

2. Scope of Services

Nordic Language Learning Inc. provides French-learning services, which may include, without limitation:

Private French tutoring;
Small-group French classes;
Conversation practice sessions;
French grammar and writing support;
DELF and school exam preparation;
Corporate French training; and
French for newcomers and everyday life.

We may offer services in person, online, by telephone, through third-party platforms, or through a combination of these methods. Specific schedules, pricing, class size, service level, and delivery format may vary by program and are subject to availability.

We reserve the right to modify, suspend, or discontinue any service, class, program, feature, or content at any time, subject to applicable law and any express commitments made at the time of purchase.

3. User Obligations and Responsibilities

By using our services, you agree to:

Provide accurate, current, and complete information when registering, booking, or communicating with us;
Promptly update any information that changes;
Attend sessions on time and prepared with any required materials, devices, or internet access;
Use respectful and lawful conduct toward instructors, staff, other participants, and third-party providers;
Refrain from harassment, discrimination, abusive language, or disruptive behavior;
Not record, reproduce, distribute, or publicly share class content, sessions, or materials without our prior written consent;
Comply with all applicable laws and regulations in connection with your use of the services; and
Ensure that any minors participating in services do so with the consent and supervision of a parent or legal guardian, where required.

You are responsible for maintaining the confidentiality of any account credentials, booking confirmations, access links, or passwords issued to you. You are responsible for all activity conducted through your account or access credentials, except to the extent caused by our negligence or misconduct.

We may suspend or terminate access to services, without refund where permitted by law, if you violate these Terms, engage in abusive conduct, or materially disrupt our operations or the learning environment.

4. Payment Terms and Conditions

Fees for services will be communicated at the time of purchase, booking, enrollment, or through a written quote or invoice. Unless otherwise stated, all prices are in Canadian dollars (CAD).

Payment may be required in advance for classes, packages, assessments, or corporate training.
We may accept payment by credit card, debit card, e-transfer, bank transfer, or other methods we make available from time to time.
Where applicable, taxes (including GST/HST) will be added in accordance with applicable law.
Invoices are payable by the due date stated on the invoice or, if no date is stated, immediately upon receipt.
We may suspend service delivery, access to classes, or booking privileges if payment is overdue or declined.

You are responsible for all charges incurred under your account, including any applicable fees for late cancellations, no-shows, materials, administrative fees, rescheduling, or chargeback-related costs, to the extent permitted by law.

If you initiate a chargeback or payment dispute without first contacting us in good faith to resolve the issue, we may suspend services and seek recovery of any related costs, fees, or losses, subject to applicable law.

5. Cancellation and Refund Policy

Our cancellation and refund policy is intended to be fair and to reflect the time reserved for instructors and participants. Specific program terms may supplement this policy if disclosed in advance.

Private sessions: Cancellations or rescheduling requests must be made at least 24 hours in advance unless a different notice period is stated at booking. Late cancellations or no-shows may be charged in full.
Small-group classes: Fees for group classes are generally non-refundable once the term, session block, or class package begins, except where required by law or expressly stated otherwise.
Packages: Prepaid lesson packages are non-transferable unless we agree otherwise in writing. Unused sessions may expire after the period stated at purchase, or, if no period is stated, after a reasonable time in accordance with the booking terms provided.
Corporate training: Corporate training fees, deposits, and materials may be subject to separate written agreements. In the absence of such agreement, cancellations must be made at least 7 days in advance to avoid charges for reserved instructor time and preparation.
Refunds: Refunds, where available, will be processed to the original payment method or by another method at our discretion, subject to applicable law and payment processor rules.

We may issue credits, make-up sessions, or alternative arrangements in our discretion, but doing so does not waive any of our rights under these Terms. If we cancel a service and do not provide a reasonable rescheduling option, we will provide a refund or credit for the cancelled portion, subject to applicable law.

Nothing in these Terms is intended to limit any non-waivable consumer rights available under applicable Canadian law.

6. Liability Limitations

To the fullest extent permitted by law, Nordic Language Learning Inc. shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, loss of opportunity, or business interruption, arising out of or in connection with the services or these Terms.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the services or these Terms shall not exceed the amount paid by you to Nordic Language Learning Inc. for the specific service giving rise to the claim during the three (3) months preceding the event giving rise to liability, or CAD $100, whichever is greater, except where a greater amount is required by applicable law.

We do not guarantee specific language outcomes, exam results, school grades, immigration outcomes, employment outcomes, or business results. Learning progress depends on many factors, including attendance, practice, effort, prior proficiency, and learning environment.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence, where such limitation is prohibited.

7. Intellectual Property Rights

All materials, lesson plans, worksheets, handouts, videos, recordings, exercises, logos, trademarks, course structures, text, graphics, and other content provided by Nordic Language Learning Inc. are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms and full payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the materials solely for your own educational purposes or, in the case of corporate clients, for internal training purposes as expressly authorized in writing.

You may not, without our prior written consent:

Copy, reproduce, distribute, publish, sell, license, or commercially exploit our materials;
Modify or create derivative works from our materials for public or commercial use;
Record lessons or sessions for redistribution;
Remove proprietary notices or attribution; or
Use our name, logo, or content in a misleading manner.

Any feedback, suggestions, or ideas you provide to us may be used by Nordic Language Learning Inc. without restriction or compensation, unless otherwise agreed in writing and to the extent permitted by law.

8. Data Protection and Privacy

We collect, use, disclose, and retain personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws, as relevant to our operations.

We may collect personal information such as your name, contact details, language level, scheduling preferences, billing information, attendance records, learning objectives, and communications with us. We use this information to:

Provide and administer services;
Process bookings and payments;
Communicate with you about classes, scheduling, and account matters;
Improve our services and develop educational offerings;
Meet legal, accounting, and administrative obligations; and
Manage safety, quality, and operational requirements.

We may share personal information with service providers who support our business operations, including payment processors, scheduling platforms, email providers, cloud storage providers, and online learning platforms, subject to appropriate confidentiality and security safeguards.

Where we transfer personal information outside Canada for processing or storage, it may be subject to the laws of other jurisdictions. We use reasonable measures to protect personal information, but no method of transmission or storage is completely secure.

For questions about privacy or to request access, correction, or more information about our handling of personal information, contact us using the details below.

9. Force Majeure

We will not be liable for any delay, failure, or interruption in providing services caused by events beyond our reasonable control, including but not limited to severe weather, fire, flood, power outage, internet or telecommunications failure, epidemic or pandemic restrictions, labour disputes, government action, war, civil unrest, equipment failure, platform outages, or acts of God.

In such circumstances, we may reschedule services, provide alternative delivery methods, or suspend performance for the duration of the force majeure event. If a force majeure event materially prevents delivery of a paid service, we will act reasonably and in accordance with applicable law in determining whether to reschedule, credit, or refund affected portions.

10. Changes to Terms

We may update or revise these Terms from time to time to reflect changes in our services, legal requirements, business practices, or operational needs. The revised Terms will be posted or otherwise made available with a revised effective date.

Your continued use of our services after the effective date of revised Terms constitutes your acceptance of the updated Terms, unless applicable law requires otherwise. If you do not agree to the revised Terms, you must stop using the services.

11. Applicable Law and Jurisdiction

These Terms and any dispute arising out of or relating to them, our services, or your use of our services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Subject to any rights you may have under applicable consumer protection law, you agree that the courts located in Ontario, Canada shall have exclusive jurisdiction over any dispute, claim, or proceeding arising from or relating to these Terms or the services.

12. Contact Information

If you have questions, concerns, or requests regarding these Terms or our services, please contact:

Nordic Language Learning Inc.
Nordic French Academy
2450 King Street East, Suite 304
Hamilton, ON L8K 1Y8
Canada
Email: [email protected]
Phone: +1 (905) 647-9823

13. Severability Clause

If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision will be severed or modified to the minimum extent necessary to make it enforceable, and the remainder of these Terms will remain in full force and effect.

No failure or delay by Nordic Language Learning Inc. in exercising any right, remedy, or power under these Terms shall operate as a waiver of that right, remedy, or power. Any waiver must be in writing and signed by an authorized representative of Nordic Language Learning Inc.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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