What French learning services does Nordic French Academy offer?

Nordic French Academy offers French courses and French classes designed for learners at different stages, from beginners to more advanced students. The focus is on practical language use, with lessons that can include speaking, listening, reading, and writing depending on the course format.

What is typically included in a French class or course?

A French class usually includes structured instruction, guided practice, and activities that help students build vocabulary, grammar, and everyday conversation skills. Depending on the course, learners may also receive exercises, learning materials, and opportunities to practice French in a supportive class setting.

How is pricing usually set for French courses at Nordic French Academy?

Pricing is typically based on the type of French course, the class format, and how many students are included. Private French classes often cost more than group options, while in-person and online sessions can also be priced differently depending on the schedule and lesson length.

What can affect the final quote for French classes?

Several factors can change the final quote, including the course level, the number of lessons, and whether the classes are one-on-one or for a group. Any custom learning goals, special scheduling needs, or tailored French course materials may also affect the overall cost.

How can I contact Nordic French Academy to get started with French classes?

You can reach out through the contact form, email, or phone if those options are listed on our website. Once you send a message, we usually reply with the next steps and help you choose a French course that fits your goals and schedule.

Nordic French Academy

1. Introduction and Company Information

This Privacy Policy explains how Nordic Language Learning Inc. collects, uses, discloses, transfers, stores, and protects personal information in connection with its French-learning services, including language classes, online learning platforms, registration forms, customer support, marketing communications, and related website or mobile interactions.

Nordic Language Learning Inc. is committed to complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy requirements where relevant.

Operator / Data Controller: Nordic Language Learning Inc.
Address: Nordic French Academy, 2450 King Street East, Suite 304, Hamilton, ON L8K 1Y8, Canada
Email: [email protected]
Phone: +1 (905) 647-9823

2. Data Collection and Processing

Nordic Language Learning Inc. may collect personal information directly from you, automatically through digital platforms, and from third parties where permitted by law. The information collected may include:

Identification and contact information, such as name, email address, phone number, mailing address, and emergency contact details;
Account and registration information, such as login credentials, course selections, scheduling preferences, and communication preferences;
Educational information, such as language level, learning goals, attendance records, assessment results, assignment submissions, feedback, and progress records;
Billing and payment information, such as billing address, payment status, transaction records, and limited payment-related information processed through third-party payment providers;
Technical and usage information, such as IP address, browser type, device identifiers, cookies, log data, and platform activity;
Communications, such as inquiries, support requests, survey responses, and correspondence with staff;
Marketing and preference information, such as newsletter subscriptions, event interests, and consent choices;
Any other information you choose to provide to us in connection with our services.

We process personal information only for identified purposes and in a manner that is reasonable in the circumstances.

3. Purpose of Data Processing

Nordic Language Learning Inc. uses personal information for the following purposes:

To register and manage student and customer accounts;
To deliver French-learning services, classes, lesson materials, assessments, and support;
To communicate with you about schedules, enrolment, account matters, service updates, and customer service inquiries;
To process payments, invoices, refunds, and other financial transactions;
To evaluate student progress, placement, and learning outcomes;
To personalize learning content and improve the quality and effectiveness of our services;
To send marketing communications, where permitted and subject to your consent or applicable law;
To maintain security, prevent fraud, troubleshoot technical issues, and protect our systems and users;
To comply with legal, regulatory, tax, accounting, and contractual obligations;
To establish, exercise, or defend legal claims;
To conduct analytics, research, and service improvement, including usage analysis of our website and learning platforms.

4. Legal Basis for Processing

Nordic Language Learning Inc. processes personal information on the basis of one or more of the following grounds, as permitted under applicable Canadian privacy laws:

Consent: Where you have provided express or implied consent for a specific purpose;
Performance of a contract: Where processing is necessary to provide requested services, administer enrolment, or manage your account;
Legal or regulatory compliance: Where processing is necessary to meet legal, accounting, tax, reporting, or other obligations;
Legitimate and reasonable purposes: Where processing is reasonable in the circumstances and consistent with applicable law, such as service improvement, fraud prevention, and network security;
Protection of rights and interests: Where necessary to protect the rights, property, safety, and lawful interests of Nordic Language Learning Inc., students, staff, and others.

5. Data Sharing and Third Parties

Nordic Language Learning Inc. does not sell personal information. We may disclose personal information to third parties in the following circumstances:

Service providers: Vendors that support hosting, IT services, cloud storage, analytics, customer relationship management, email delivery, payment processing, scheduling, and educational technology;
Instructors and staff: Authorized personnel who require access to deliver classes and related services;
Professional advisers: Lawyers, accountants, auditors, insurers, and consultants engaged to support the business;
Legal and regulatory authorities: Where disclosure is required or permitted by law, court order, regulatory request, or legal process;
Business transactions: In connection with a merger, acquisition, restructuring, financing, or sale of all or part of the business, subject to appropriate safeguards;
Consent-based sharing: Where you have asked us to share information or have otherwise consented to such disclosure.

We require third-party service providers to handle personal information using appropriate safeguards and only for the purposes for which it was disclosed.

6. Data Transfer to Third Countries

Personal information may be stored or processed outside Canada, including in other countries where our service providers, cloud platforms, analytics tools, or educational technology providers operate. As a result, personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries.

Nordic Language Learning Inc. takes reasonable steps to ensure that cross-border transfers are subject to contractual, technical, and organizational safeguards designed to protect personal information in accordance with applicable Canadian privacy requirements.

7. Storage Duration

Nordic Language Learning Inc. retains personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal or regulatory requirements, to resolve disputes, to enforce agreements, and to maintain appropriate business records.

The retention period depends on the type of information and the purpose of processing. When personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with our retention practices and applicable law.

8. User Rights

Subject to limitations under applicable law, you may have the following rights in relation to your personal information held by Nordic Language Learning Inc.:

Access: The right to request access to your personal information and information about how it is used or disclosed;
Rectification: The right to request correction of inaccurate, incomplete, or outdated personal information;
Erasure: The right to request deletion of personal information where permitted by law;
Restriction: The right to request that processing be restricted in certain circumstances;
Data portability: The right to request a copy of certain personal information in a structured and transferable format, where applicable;
Objection: The right to object to certain forms of processing, including direct marketing where applicable.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to a request. Certain requests may be limited or denied where required or permitted by law, for example where disclosure would reveal confidential information, affect legal obligations, or prevent the prevention or investigation of fraud.

9. Withdrawal of Consent

Where our processing is based on your consent, you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

If you withdraw consent for certain processing activities, we may no longer be able to provide some services, communications, or features. We will explain the consequences of withdrawal where relevant.

10. Right to Complain

If you have concerns about how Nordic Language Learning Inc. handles personal information, we encourage you to contact us first so we can try to resolve the issue promptly and fairly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or another applicable provincial privacy regulator if you believe your personal information has been handled in a manner that does not comply with applicable privacy laws.

11. Data Security

Nordic Language Learning Inc. uses reasonable physical, organizational, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction. These measures may include:

Access controls and role-based permissions;
Encryption or other secure transmission methods where appropriate;
Secure storage and backup procedures;
Employee confidentiality obligations and privacy training;
Monitoring and logging of relevant system activity;
Vendor due diligence and contractual safeguards.

No method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

12. Contact Information

If you have any questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information by Nordic Language Learning Inc., please contact us at:

Nordic Language Learning Inc.
Nordic French Academy, 2450 King Street East, Suite 304, Hamilton, ON L8K 1Y8, Canada
Email: [email protected]
Phone: +1 (905) 647-9823

13. Changes to Privacy Policy

Nordic Language Learning Inc. may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational requirements. When we make material changes, we will take reasonable steps to notify you, such as by posting the revised policy on our website or contacting you directly where appropriate.

The revised Privacy Policy will be effective as of the date indicated in the updated version. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9/17/2026 Home